Lifetime warrantyUpdated 2 years ago

RABACONDA OÜ gives LIFETIME WARRANTY and takes responsibility for shortcomings and errors that appear after the delivery of the goods. RABACONDA will not take responsibility in the following cases:

1) the product has been damaged by the customer

2) shortcomings that have appeared due to wrong usage of the product

3) the product has physically worn out due to normal usage

If the product has defects or shortcomings, you have the right to demand a replacement of the product or cancel the order and return the defective product. In this case, transport will be paid by RABACONDA.

Upon the return of a defective product, the full sum (including transport) will be returned to your bank account within 14 days from receiving the returned product.

The warranty does not apply if the defects have been fully or partially caused by incorrect, careless or improper use, use for non-standard applications including racing purposes, external causes, such as fire or water damage. Shipment costs back to Rabaconda will, in these cases, be borne by the customer. The customer is responsible for damage or loss during transport to Rabaconda. This cannot be recovered from Rabaconda transport insurance. The delivery costs for an exchange or repaired product back to the customer are covered by Rabaconda.